For customer service, and frequently asked questions, please visit our Zendesk page or email us at email@example.com to open a case and we’ll reply as soon as we can.
For non-customer service inquiries, email firstname.lastname@example.org
To submit a book proposal or query, email email@example.com [NOTE: We are not accepting unsolicited submissions at this time. Submission calls are sent out via email; you can sign up for the Knit Edge magazine contributors list here, and the crochet mailing list here.]
We can be reached by mail/delivery service at:
13000 Athens Ave C288
Lakewood OH 44107
(this applies especially to authors and designers sending in items for photoshoots, etc)
Requiring a signature when sending us a package is not a great idea. Our office building frequently has substitute drivers for UPS, FedEx and USPS, and not all of them know where every office is located inside the building, which is as long as a city block. This problem is compounded by the fact the building also has multiple entrances and parking lots. Our regular drivers know to take packages to the building office if no one is available at Cooperative Press, but why take the chance of having your package sent back? Thank you.